Good selection of men's boots and athletic shoes, and prices can be incredibly low if you catch a sale.
i will never buy shoes from there anymore had to call customer service to get money back
Went to return a pair of shoes I had NOT worn and was told I could not return the shoes, others would not buy them. Nothing wrong with the shoes, shoelaces still tied as from the manufactures, packing still in the shoes....not great service. Shoes should have been returned, just bought them yesterday. Lady at the register was very rude.
Sold me a pair of defective shoes with plastic that stuck in the top of my foot. Unwearable. Went back the next day to exchange them. No shoes in stock in my size. I asked for a refund so I could buy the shoes somewhere else, but they could only offer me store credit. Said that since the shoes are damaged & they won't be able to sell them again that they can't give me my money back. So I'm the sucker that paid for their substandard product. The manager even asked if I left the shoes in my car to cause the damage!?!?! The April sun in NC is known to melt shoes...
Now I have to go buy a second pair of shoes somewhere else. Or order online. So essentially, The Shoe Dept sold me defective shoes that I will gladly exchange, but you guys can't do that. So just give me my money back. Instead, you would rather blame me. Bad companies have bad customer service policies. You should NEVER buy shoes here. I won't.
You'll always find a deal that suits your needs. Well spaced aisles makes for a comfortable shopping experience
Shoe Dept Encore is a US Shoe Store based in Winston Salem, North Carolina. Shoe Dept Encore is located at 3320 ⛉ Silas Creek Parkway #712, Winston-Salem, NC 27103, USA.
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