Got my adidas here
Literally the worst experience I have ever had buying something. I went into the store to purchase shoes on 11/27/17, they didn’t have my size in stock. I figured no problem, I will just order them and have them sent to the store. The manager Joshua told me “3-5 days and your shoes will be there, but I’m pretty sure Friday your shoes will be here”. I show up Friday and...no shoes, okay... so I call the “delivery service number on my receipt to try to track my shipment, I was on hold for 44 minutes. Now I must admit I called after 6pm so maybe the call center was closed so the next day( Saturday) I called at 1:17 and was on hold for another 30 minutes and my phone auto ended the call. So I wait until Monday (today) and give the number a call at 10:36am only to be on hold for 15 minutes, so I hung up and decided I would call the store when the mall opened. I call the store and it rung and rung to no answer so I figured holiday season they’re just busy. I call back at 4:00pm I get a answer and explain my situation that I just want to know if my shoes have arrived. I’m put on hold for about 3 minutes only to be told “we have to check the mailbox, call back in 10 minutes”. So I called back in 15 minutes but I got busy line dial tone, so like a reasonable adult I thought “well I cannot be the only calling a shoe store today, I’ll just call back in 10 minutes”. Call...line busy... wait 10 minutes...Call... Line busy... Wait 10 minutes.... Call.... Line busy... Wait 10 minutes... Line busy.... At this point I was pretty pissed so I waited another 30 minutes and call and I actually get some rings but no answer. So here it is 6:51pm and I still don’t have a answer.
Best store to buy shoe. I think that their customer service in on point. The workers there are very nice and helpful. I will always go there to buy my new shoes.
This is the best shoe store for really nice shoes
Told the employee what I wanted, he walked me right to it. Was very friendly and helpful.
Foot Locker is a US Shoe Store based in Winston Salem, North Carolina. Foot Locker is located at 3320 Silas Creek Pkwy #4416, Winston-Salem, NC 27103, USA.
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