The ride with Taren was very pleasant and good conversation. Car was very clean and organized. It was 1 of the best rides I've taken in a long time. Bye Uber!
I use this company all of the time. Yesterday i called around 1:30 to reserve a cab for 5:05 to pick me up from work. I waited for almost 45 minutes for my cab to show up. It was cold and rainy and I needed to pick up my son from after school care BY 5:30. The cab driver in cab #20 pulls up and doesnt apologize or even try to be nice. I asked him if he was going to give me a discount for being 40 minutes late and he told me no and proceeded to tell me to get out and call another cab and that he was not going to take me to my destination. I called the company while still in the cab, at this point I was furious and hysterical because I was late picking up my son. And the dispatcher (who I have never had an issue with) told the man to take me to my destination and he would pay my bill. The driver still refused to take me and told me to get out. I will be reporting this company to the BBB. There is no excuse for treating people like this. On another note, the male dispatcher was attempting to make the situation better and sent me another driver immediately. But that driver should be let go.
For One When I Called The Lady Was Cussing & Complaining About Her Hours & Then I Called Twice & Got Hung Up On. Then The Man Didn't Even Take My Number Down Or Anything To Let Me Know If My Cab Was Somewhere Around & Told Me 45Mins. Which Wasn't A Good Esimate & I End Up Missing My Ride.
Funny I had nothing but a good experience with this company.. I needed a cab early in the morning and they arrived prior to said time. The female driver was exceptionally sweet and considerate. The male driver on my return home was also on time and very helpful. The cars were also very clean. I would recommend and use them again
They leave you waiting for an hour or so, I’ve had it happen to me MULTIPLE times, and they do not care. Service is HORRIBLE.
Classic Cab Company is a US Point Of Interest based in Winston Salem, North Carolina. Classic Cab Company is located at 432 Brookstown Ave, Winston-Salem, NC 27101, USA.
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