5
3551 Pkwy Village Ct, Winston-Salem, NC 27127, USA
Winston Salem, North Carolina 27127
+1 336-771-8829

Great staff. Always helpful and polite.

So i went April 8, 2017 to go pay off my phone and my monthly installment. I pay around $73.00 per month (phone and monthly installment for the line). When I asked JENNIFER what the total of everything would be she said about $282, which I paid that day. I also asked what my next my month bill would be like. She STATED it would be $52 plus tax. May comes around I pay $52 as I was told at the same location. When going through the bill i was told be a DIFFERENT T-Mobile I still owed $18. I went to this T-Mobile to question it and JENIFFER said that everything was paid off meaning the phone and the monthly installment. I questioned if in reality there was any other payments that need to be made. She said no. I called the other T-Mobile and she spoke to a different rep and all of a sudden JENNIFER realized I still owed $18. When I told her why if when I came in April she told me everything was paid. She was explained that $18 was added on to the bill. Okay but isn't that why I asked what I needed to pay? I question her why wasn't I informed to begin with and this would not have been an issue. She made a smart comment in saying "I understand. What do you want me to do?" What do I want YOU to do? How is it my job to tell you how to do yours? I'm not sure how you can have an employee that clearly DOES NOT know what she's doing working there. I WOULD NOT RECOMMEND GOING TO THIS TMOBLIE (and be helped by Jennifer) UNLESS WANT TO BE TOLD INCORRECT INFORMATION!

Jennifer has been very helpful everytime I have ever visited

Jesus is always so nice to me. He greets me with a big hug and whispers sweet nothings in my ear as he upgrades my device that I have on jump on demand.

The customer service is unmatched, never an issue here!

Show Map

T Mobile — Electronics Store in Winston Salem

We are glad to greet you!

T Mobile

Electronics Store at 3551 Pkwy Village Ct, Winston-Salem, NC 27127, USA. Here you will find detailed information about T Mobile: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
North Carolina
Address:
3551 Pkwy Village Ct, Winston-Salem, NC 27127, USA.
City:
Winston Salem
Postcode:
27127

About T Mobile

T Mobile is a US Electronics Store based in Winston Salem, North Carolina. T Mobile is located at 3551 Pkwy Village Ct, Winston-Salem, NC 27127, USA.


Please contact with T Mobile using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find T Mobile opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about T Mobile

  • Michelle
    Added 2016.05.28
    Great staff. Always helpful and polite.
  • Emma
    Added 2016.03.11
    So i went April 8, 2017 to go pay off my phone and my monthly installment. I pay around $73.00 per month (phone and monthly installment for the line). When I asked JENNIFER what the total of everything would be she said about $282, which I paid that day. I also asked what my next my month bill would be like. She STATED it would be $52 plus tax. May comes around I pay $52 as I was told at the same location. When going through the bill i was told be a DIFFERENT T-Mobile I still owed $18. I went to this T-Mobile to question it and JENIFFER said that everything was paid off meaning the phone and the monthly installment. I questioned if in reality there was any other payments that need to be made. She said no. I called the other T-Mobile and she spoke to a different rep and all of a sudden JENNIFER realized I still owed $18. When I told her why if when I came in April she told me everything was paid. She was explained that $18 was added on to the bill. Okay but isn't that why I asked what I needed to pay? I question her why wasn't I informed to begin with and this would not have been an issue. She made a smart comment in saying "I understand. What do you want me to do?" What do I want YOU to do? How is it my job to tell you how to do yours? I'm not sure how you can have an employee that clearly DOES NOT know what she's doing working there. I WOULD NOT RECOMMEND GOING TO THIS TMOBLIE (and be helped by Jennifer) UNLESS WANT TO BE TOLD INCORRECT INFORMATION!
  • Jada
    Added 2015.06.26
    Jennifer has been very helpful everytime I have ever visited
  • Jesus
    Added 2014.06.11
    Jesus is always so nice to me. He greets me with a big hug and whispers sweet nothings in my ear as he upgrades my device that I have on jump on demand.
  • Jocelyn
    Added 2013.09.04
    The customer service is unmatched, never an issue here!
Leave your own review about T Mobile:
Add a review

Find Electronics Store in Winston Salem

Bestway Rent To Own
Electronics Store in North Carolina
5 reviews
2812 University Pkwy, Winston-Salem, NC 27105, USA.
Cpr Cell Phone Repair Winston Salem
Electronics Store in North Carolina
5 reviews
268 S Stratford Rd, Winston-Salem, NC 27103, USA.
Gamestop
Electronics Store in North Carolina
5 reviews
402 E Hanes Mill Rd, Winston-Salem, NC 27105, USA.
Rent A Center
Electronics Store in North Carolina
5 reviews
3021 Waughtown St, Winston-Salem, NC 27107, USA.
Sam S Club
Electronics Store in North Carolina
5 reviews
284 Summit Square Blvd, Winston-Salem, NC 27105, USA.
Sprint Store
Electronics Store in North Carolina
5 reviews
949 Hanes Mall Blvd, Winston-Salem, NC 27103, USA.