Intrex is my go-to place for any computer-related issue. Buying parts, getting a repair, etc. They are knowledgeable and helpful. Would much rather patronize a well-run local place than a big box store. They have never failed to help me find a solution to an issue.
Whatever you do though, DO NOT speak to or get advice from the older lady that works there. She had no knowledge of the products when I went to buy a power supply from them, and she almost misled me into an incorrect and expensive purchase. I'm glad one of the long-running employees was there to make sure I got the best item for my build.
I'm not one to write reviews, but I was very impressed and would easily recommend Intrex to anyone having computer issues or just want to learn more about computers in general.
Staffed by knowledgeable specialists, they were able to completely fix my computer and I haven't had an issue since. Best of all, the work was very affordable.
Excellent service! Had to replace power supply; and, Cecil had service completed within 1 hour of drop off. Do your wallet a favor if you need computer repair services, please have these guys do the repairs. They also sell computer accessories at lower or same cost of other retailers. Thanks to Bill, Brandon and Jon for also helping me.
Very knowledgeable staff that will help you find exactly what you need. HOWEVER, they charge a re-stocking fee--which is fine; most places do. BUT, if you purchase a demo that is out on the floor and is the last one in stock, they will still charge this fee if you return it. This is BS. When we bought the laptop, the demo was the last one that they had in stock. When we purchased it, the box was already open and product out of box on shelf in store front when purchased We were charged fee for a "re-stocking" that doesn't exist. I returned the laptop, and I'm sure that they put it back out on the floor and wasn't re-stocked. Since they were jerks about explaining this when I complained, I have to deduct a star. LOVE my new pc, but will shop elsewhere in the future.
I usually enjoy going to Intrex. I built my first computer there, and with the assistance of the lead staff, I was able to get an affordable but very good quality PC from them. They made sure my motherboard POSTed and had latest BIOS/firmware before I left the store, and even helped me install the CPU and mount the cooling unit I got from them. Overall very helpful.
Intrex Computers should be the first place you contact, whether it's for service/repairs or shopping.
Intrex Computers is a US Electronics Store based in Winston Salem, North Carolina. Intrex Computers is located at 3218 Silas Creek Pkwy, Winston-Salem, NC 27103, USA.
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