Good service. They answered in good time.
GET THERE EARLY AND START A LINE OUTSIDE OF THE DOOR. There should be a sign near the front door explaining a line forming (queue) policy to follow outside while waiting for the office to open. A fight nearly broke out between one young man and other visitors (who were waiting in their cars). Though the people in their cars were there first, the young man was standing at the door first. It was VERY tense with a lot of cursing and people yelling insults for 20 minutes. Couldnt get away from it because I would lose my place in line. My suggestion is to get there at least 30 minutes early and start a line right outside of the door, dont wait in your car. If people are there in their cars before you, take them into consideration, but don't let anyone bully you. PLEASE BE KIND TO ONE ANOTHER.
The wait time was short. Staff was courteous and efficient. Thank you.
Clean, comfortable and private setting to conduct business. Automated sign in upon arrival seems impersonal, but it expedites service delivery. I signed in for "other" services and kicked myself thinking the wait would seem forever. I was called in less than 20 minutes. My issue was resolved in fewer than 10.
Kudos to the staff, security and guests, who appeared calm and patient.
While the staff is patient and seem to genuinely want to help, it is obvious there aren't enough of them. Also the order of services called is confusing since numbers are called that aren't on the board at all, leaving it almost feeling personal when you are usually already down on your luck when you come in. Also with the extremely long wait times and the fact that they serve elderly and disabled people they could be a little more lenient on the food and drink rule. I understand neatness, but when you are diabetic and have to risk losing your spot by going outside to eat something to keep your blood sugar up it seems a bit extreme.
Us Social Security Administration is a US Local Government Office based in Winston Salem, North Carolina. Us Social Security Administration is located at 1370 Lockland Ave, Winston-Salem, NC 27103, USA.
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