If I could give this company a -1, I would and gladly! They are very rude. When you call they do not announce to whom you are speaking to. Just hello, like you are calling their home. I walked in and there is only one friendly person sitting behind the desk. I hate walking into a place that I know that I will have to have an attitude to match. If you do have any short coming and you are behind a week, then they send you a repo letter, I will never shop at Jerry Hunt again, nor will I to anyone whom uses them! Terrible company!
Margaret and Oviedo are very wonderful customer service reps... Jennifer needs a lesson on how too talk to grown folks , other then that there all right with me.
This company SUCKS got behind on a payment. Called to pay something on it and they wouldnt even take a partial payment. Talking about it not gonna do any good it just be sitting there. Told the lady just because it wouldnt do any good on yall behalf but atleast i know im not far from getting it caught up. They dont believe in helping thier customers
I've gotten two loans from them in the past two years and I've had nothing but positive experiences. My interest rate was high but understandably so because it was my first ever loan. They always worked around my schedule which was nice when I switched jobs. They've been nothing but kind and curteous to me. If I get another auto loan it will be through them just because of the outstanding service I've gotten thus far.
Customer service is awful. I spoke with someone named "Luce" and she had a ridiculous attitude. Two months ago, 2 payments were drafted from my account. I've never been behind on my payments, so there was no reason for them to take 2. When I called to dispute the charges, Luce was very rude and accused me of making the error--instead of apologizing and fixing their mistake.
Federal Financial Services Inc is a US Finance company based in Winston Salem, North Carolina. Federal Financial Services Inc is located at 3736 Patterson Ave, Winston-Salem, NC 27105, USA.
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