Wouldn't go to any other shop in Winston Salem.
I have an unusual trike - the Organic Transit ELF. The pads on my Avid BB7 brakes had worn out, and Charles at MOB replaced them today. The front two wheels must be calibrated together to prevent pulling to one side, and he got it perfect.
If MOB can handle an expensive trike, they can handle anything. I am well pleased with the price and service.
I don't get the one star reviews. Charles, Charlie, and the rest of the gang at Mock Orange Bikes are the best. I have dealt with Charles about twenty years and, between my wife and I, have bought six or seven bikes from him. He never once tried to upsell us and always gave great tips on how to get what we wanted while staying well within our budget. Repairs and pick-ups have always been on time and spot on. There have been long periods when I didn't go to the store (nothing on them, just doing other pursuits), but I was always treated super when I returned. If you want a bike shop with nice bikes and accessories, knowledgeable people that will put you on the right bike for what you want, knows how to work on a bike, helps you stay in your budget, and treats you right, then give Mock Orange a shot.
I dropped in on these guys for a last-minute, early-morning shock installment and setup and they did it all in minutes. I have never had better customer service at a bike shop than with these guys. Also I've never seen a group of people so stoked at 8AM on a Saturday!
Got my old Cannondale upgraded. Everything works so much better. Charles and his assistants did a great job. My bike really works vey very well.
The guys at MOB make you feel right at home the second you enter the bike shop. I've had all sorts of repairs done on my bike here and the price is always fair and the work has been great. They also have a great selection of bikes if you're in the market.
Mock Orange Bikes is a US Bicycle Store based in Winston Salem, North Carolina. Mock Orange Bikes is located at 1206 Reynolda Rd, Winston-Salem, NC 27104, USA.
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