Our tour bus driver, Jawanda was rude and yelled at our event director several times. Initially, she was two hours late from the departure time, made an unscheduled stop, which made our arrival time exceedingly late due to traffic. She was 20 minutes late upon our scheduled pick up time. When she did arrive, she refused to go around the block to pick up the rest of group when NYFD made her move upon check out. I happened to be one of the "lucky" ones to witness her verbally abusing our event director who was stuck back at the hotel.
We left the church at 8 am with sunshine and decent temperatures to arrive in Williamstown, Kentucky to snow, cold, and wind. We arrived a little after noon and left for Lexington Kentucky at 4pm. We traveled on snow and ice on interstate 75 ( which was closed after we crossed it. After doing what we were going to do the trip to home began. Snow and icy roads followed us much of the way home. Our bus driver, Jackson, carried us safely home. He was an excellent driver and should be commended for his excellent service.
On behalf of National Women of Achievement, Inc and National Youth & Junior Achievers, thank you for providing us with excellent transportation services for our National Conference that was held this past July in Winston-Salem. We appreciated your competitive pricing that allowed us to stay within our conference budget, and the timeliness of your drivers that allowed us to make it on time to our planned outings. Thank you to you, Mr. Y J Jackson, and Mr. Dwight Pearson for providing us with outstanding customer service that made our conference memorable. Your drivers were professional, delivered us safely to our destinations, helped to keep us on time, and went a step above to make a connection with our youth. All our Youth & Junior Achievers had a blast on the outings and your services were instrumental in the success of our conference. Thank you again and we will keep First Class Bus Tours in mind should we visit Winston-Salem area in the future. We will encourage our Achievers in the area to solicit your services as well. Take care.
Our church took a trip Saturday, December 9th, 2017 from Petercreek Presbyterian Church, Phelps, Kentucky to the Arc Encounter in northern Kentucky, back to Lexington, Kentucky for dinner and to the Kentucky Horse Park to take in the lights ( it was closed due to snow and ice.
Buses are always clean, the TV's inside are also a nice touch. Very nice buses at a reasonable rate... i kno the owner personally and he is a great guy, he will help you any way he can
Funderburks are the owners....why are they falsely commenting nice reviews. That's a turn off. I was going to try this company again after my first bad experience, but not now. I see nothing has changed.
I WOULD NOT RECOMMEND this company and definitely not this driver!!!
First Class Tours Travel is a US Travel Agency based in Winston Salem, North Carolina. First Class Tours Travel is located at 1411 Bridgton Rd, Winston-Salem, NC 27127, USA.
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